RUFUtech has been awarded the ISO 9001 certification, which signifies that our organization is using standardized quality management systems.

The ISO 9000 series covers standards related to quality management systems that help companies meet the customers’ and stakeholders’ needs while also meeting statutory and regulatory product requirements. The ISO 9001 standard, which is one of the most used management tools worldwide, describes requirements for quality systems in organizations, which are then evaluated and independently confirmed by third party certification bodies.

The ISO 9000 family isbased on eight quality management principles

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Principle 1 – Customer focus

Organizations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.

Principle 2 – Leadership

Leaders establish unity of purpose and direction of the organization. They should create and maintain the internal environment in which people can become fully involved in achieving the organization’s objectives.

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Principle 3 – Involvement of people

People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.

Principle 4 – Process approach

A desired result is achieved more efficiently when activities and related resources are managed as a process.

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Principle 5 – System approach to management

Identifying, understanding and managing interrelated processes as a system contributes to the organization’s effectiveness and efficiency in achieving its objectives.

Principle 6 – Continual improvement

Continual improvement of the organization’s overall performance should be a permanent objective of the organization.

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Principle 7 – Factual approach to decision making

Effective decisions are based on the analysis of data and information.

Principle 8 – Mutually beneficial supplier relationships

An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

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As part of the ISO 9001 certification process, an organization, that has applied for the certification, has to go through an audit performed by an external independent certification body, and if there are no major nonconformities found, the certification body will issue a certificate. The ISO 9001 certificate has to be regularly renewed, usually once every three years.